Faqs
How do I log into my subscription account?
You can click on ‘manage subscription’ in the website footer or you can click on the profile icon in the top right hand corner of the main website page to log in.
How can I pause my subscription for a month?
Once you log into your account, go to your active subscriptions and beside your next order date, you’ll see ‘pause future orders’ in blue.
How can I swap or remove products in my subscription? or skip a shipment?
Once you log into your account, go to your active subscriptions and click on ‘show details’.
From here, scroll down to ‘products in my subscription’ and you’ll see the options for
swapping out or removing products. To skip a shipment, click on ‘manage upcoming orders’where you will see the option to skip a month.
How do I update my payment method?
Once you log into your account, go to your active subscriptions and click on ‘show details’.
From here, click on ‘payment information’.
How do I cancel my subscription?
Once you log into your account, go to your active subscriptions and click on ‘show details’.
From here, scroll down to the bottom of the options list and you will see ‘cancel subscription’.